Answers to Common Questions

When will I get my Cash Back Reward?
Your cash back reward will be processed and mailed to you within 30 days of your successful closing.

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Where does my rebate come from?
Qualified Union Home Services™ REALTORS® have a desire to make it more affordable for union members to own a home and have agreed to participate in the Union Home Services™ Benefits Program. Union Home Services™ REALTORS® pay a fee to Union Home Services™ which enables us to provide you your rebate.

How will I receive my Union Home Services™ partner savings benefits?
If you use a Union Home Services™ professional real estate service partner and have been approved for a benefit, you will receive reduced fees or credits at the time of the closing of your real estate transaction. Final terms of these benefits will be determined by the individual professional real estate services partners and agreed to by you prior to contracting them for their service.

Is this program only for people who are buying a home?
No. Though primarily designed to make buying a home more affordable for union members and their families, you may use the program for the purchase and sale of any real estate including your personal residence, rentals, vacation property, vacant land, commercial and business real estate.

How is my Union Home Services™ REALTOR® selected for me?
Your UHS REALTOR® has been qualified through Union Home Services™ to be an ethical and experienced real estate professional who works in the area you live in or are looking to buy in. They must be members of the National Association of REALTORS®, the nations largest and most credible organization for real estate professionals.

What if I don't like the UHS REALTOR® who is selected for me?
On the rare occasion that this does happen, please feel free to discuss this with your UHS Advocate. Describe other details that you are looking for in a REALTOR®. Your UHS Advocate will then find you a UHS REALTOR® who they feel will be more appropriately suited to your needs.

What are the hours of operation for Union Home Services?
8:00a.m. - 5:00p.m. PST, Monday through Friday.

What happens if I call after your hours of operation?
We encourage you to use the Contact Us email form available at www.unionhomeservices.com. You will be able to email a detailed message that will be replied to the next business day. If you choose to call after hours, you will be directed to our voice mail system. By leaving a voice mail message, your UHS Advocate will call you back the next business day to assist you.

Are there conditions or disclaimers that may effect the Program?
Yes. The Union Home Services™ Benefits Program is not available in areas where it is unlawful to provide rebates on real estate transactions. Rebates may vary based on commission amounts and other fees associated with the purchase and sale of real estate in your area. You must be registered with Union Home Services™ and you must work solely with your assigned REALTOR®. The rebate is not applicable if you are already working with an agent or you complete a real estate transaction with an agent who has not been assigned to you through this program as a qualified Union Home Services™ REALTOR®.
NOTE: This program cannot be used in conjunction with any other rebate program.

Enroll now to apply for your Union Home Services™ benefit.

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